I have always had a good experience here but last night was exceptional. I drove here to purchase the new Google pixel phone on black Friday and of course my 2 yr old falls asleep 5 minutes before we get there. The guy who helped me with my order and transferred all my info to my new phone ran outside a few times when he needed me which allowed me to stay out there with my peacefully sleeping baby so I didn't have to drag her in the store.
Very knowledgeable and the best equipment. Trained in the phone uses and prices in order to give you the best phone and service plus the best olives.
Small but very nice inside. All displays are very sharp looking, and all the devices are functional. Staff is helpful and typically friendly.
Went today to get a new phone. The guy with hair spiked towards the middle of his head acted like if was a chore to be there. At first he said he could not upgrade my phone and when I told him another store just told me I could ,3 days before he then decided he could. He was not helpful at all. Never went over phone or any options. I had to as him to transfer phone numbers. So basically he did not want to be there, I got my new phone and I have no idea how to do anything. Did not set up email, go over any options, nothing. I would had been just as well off buying phone online with free shipping vs 30 mike drive to store and wasted time.
Good selection of phones and the staff is knowledgeable so they're relatively efficient in setting up new accounts.
Verizon is a US Store based in Middletown, Delaware. Verizon is located at 580 W Main St, Middletown, DE 19709, USA.
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