I inquired about getting tattooed here via email as I was instructed upon calling the shop. It took quiet sometime for the person to get back to me to communicate the appointment. I was then instructed to send 100$ deposit via paypal to book an appointment, which I did. I was then told I could have an appointment a year and half later from the date I made the deposit. I responded by saying I should have been informed of this and I wanted a refund due to the fact I wanted this portrait of a family member that is not in good health and I wanted it before it was too late.
I then disputed this with pay pal. A few days before pay pal was going to refund me I got a personal call from Shane himself ( I had been dealing with a woman speaking for him before). He allowed me to explain the situation.. and told me he would book me an appointment for Feb (which was 2 months) I agreed. He told me to text him directly.
I then contacted them via email again.
These guys are top knotch artists, Shane, Steve, and Eric are all elite artists! If you want epic tattoos. This is your spot.
Prices here are nuts. Their work looks great from what I've seen, however. Customer service left something to be desired as well.
Best on the east coast by far
No response.
I did not even know he was famous. I was going to him as the referral of my friends. Terrible communication, terrible customer service. I would not refer anyone here.
This place has terrible customer service.
Went recently for piercings, Kate was wonderful, nice, professional, clean, and very precise to make sure they were placed perfectly. I waited a month to place my review, they've been healing beautifully and I couldn't be more pleased.
I allowed paypal to refund my money.
Let me preface this by saying...I am married to a tattooer. I have several friends that own various tattoo shops in the area and I am knowledgeable in the industry as I have pretty much grown up around tattoo artists, so I am not an idiot as to how this should have been handled. I am not just speaking as an uneducated possible customer. I was referred to Shane from my husband and a friend of mine who has a portrait from him.
I did. 3 times. No response.
Again no response and no appointment.
Infamous Tattoo Inc is a US Store based in Middletown, Delaware. Infamous Tattoo Inc is located at 26 W Main St, Middletown, DE 19709, USA.
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