Very pleasant and courteous staff.
Quick appointment. Flexible when I wanted to try contacts. Nice and knowledge employees.
To start with, I had been going to a different eye care provider in middletown before making the choice to switch. I cannot emphasize how impressed I am with this office. The staff are very kind. The receptionist told me that the Dr. Brown was running behind today, so I assumed I would be waiting awhile, but I was only waiting around five extra minutes. When he actually did take me back for the examination, he was very thorough and answered all of my questions. After all that I was taken to one of the ladies that fits your for glasses. I believe her name was Ava, but I'm not sure. She sat with me for about 15 minutes just pulling frames out to choose from. She gave her opinion on what she thought looked nice and what she thought didn't. She was honest and helpful. This is the first time I've left an optometrist with no questions unanswered. This is also the first time I've gotten a pair of glasses that I don't at all regret getting.
Dr. Gardner is great. He is patient and easy to talk to and understand. The eye exams went well for both of us, I got my glasses. Unfortunately, getting contacts for my husband was totally a different story. When we first walked for our appointments, the receptionist could not find his insurance coverage, and told us we had to pay everything out of pocket. Of course we refused to do that because I called the insurance and made sure it is covered 100% the day before. We asked the receptionist if she can contact the insurance just to double check, she said that was not a part of her job.... it all went down hill from there. My husband got new contacts trails from them, but they were not fitting it right so we had to schedule another short appointment to get new trails. Their schedule was so packed they could not find an appointment that fits his work schedule even though I called a week ahead of time. The choices we were left with were seeing a different doctor, or he had to call off work. It has been three weeks now, my husband could not get an appointment to get new trails. Their contact department was not pleasant to work with at all.
Fantastic.
Top-notch doctors and staff all the way around from the time you walk in to the time you leave. I always feel welcome and walk out feeling that the staff really care about me and my eye care. Dr. Brown is always upbeat and fun and ensures my eyes are healthy. A great experience. I wish all medical offices were this attentive and friendly. Thank you.
Simon Eye Associates Middletown is a US Doctor based in Middletown, Delaware. Simon Eye Associates Middletown is located at 472 E Main St, Middletown, DE 19709, USA.
Please contact with Simon Eye Associates Middletown using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Simon Eye Associates Middletown opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Doctor in Middletown