Fast and easy service. Coupons available on line.
Cody really helped me out and got me back on the road when I was in a jam.
I had a transmission fluid flush & fill done. Shortly after leaving, my car kept slipping out of gear (which was not happening before the service). When I got home, I called the Middletown location and was told that they'd done everything appropriate on their end and they could top the fluid off. Not satisfied with that offer, the following day I went to the New Castle location (which is closer to my work) and they offered to redo the service. While doing so, they had me start and shut off my engine at various times, as directed by the machine, as well as shifting through the gears, which was not done at the Middletown location. My car is working fine now, thanks to the New Castle location and I no longer have any confidence in the Middletown location, due to their very sloppy work, inattention to detail and lack of customer service. I would need to decide if I will ever return to Valvoline - if I do, it certainly won't be to the Middletown location.
I have always sticked with Jiffy Lube. Valvoline just opened its Middletown location not too long ago, so I was like since it's closer to my place I should give it a try, very unprofesssnal I must say, the guys were arguing amongst each other. They were trying to sell me an oil change for more than what it's really cost at any other place and they don't vacuum your car another negative. They were rushing and taking even longer, stay away go somewhere else save your time and money..
We're always happy with this place they do a great job very quickly!
Valvoline Instant Oil Change is a US Car Repair based in Middletown, Delaware. Valvoline Instant Oil Change is located at 731 Middletown Warwick Rd, Middletown, DE 19709, USA.
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