Very rude!! I was told "hurry up" when another customer walked in because the woman felt I took took long to inspect my skirt that I paid her to fix. There are too many dry cleaners in the area to be dealing with such poor customer service...
We went to the funeral (without jacket) and received a vmail the following day that it was back at the cleaners but still with a stain. We decided at that point we were done trying to have the jacket cleaned there. When we picked it up we were presented with a bill for 22 dollars which we said we weren’t paying for an incomeplete job. She immediately proceeded to take the jacket to the back of the store and call the police. Yes the police! So we patiently sat and waited for the police to arrive while she told us if we didn’t want to pay we should have gone to the place across the street for 5 bucks.
The funeral was the following day so obviously we were not happy, but the lady in an attempt to somehow make things right offered my wife to borrow someone else’s jacket for the day. We said no, but it definitely raised the question...was our jacket out on loan?!?
Horrible customer service, but a funny story out of it!
Finally, while paying the bill, we were informed that the color of the jacket was not an appropriate color for a funeral anyway! If only we had discussed funeral attire at first this all could have been avoided...haha!!!
The police arrived and we explained our side, but went with their advice to just pay the bill and take our business elsewhere.
We dropped a jacket off to be cleaned in preparation of a close family members funeral. We were told it would be ready on Saturday, but that following Monday when we went to pick it up it was not in the shop. Apparently it had been sent out to be cleaned. I thought the cleaner did that there but whatever.
Clothes are clean and on time. I take my uniform shirts to Kim to have them taken in, and she always does a good job on them.
A1 Cleaners is a US Laundry based in Middletown, Delaware. A1 Cleaners is located at 444 E Main St, Middletown, DE 19709, USA.
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