Tried contacting customer service for the shingles, siding and windows and told every time "not covered by warranty" most recently called about driveway 9/5/16, 9/15/16 and 9/26/16 with no response from service manager and receptionist telling me "nothing further she can do"
Builds below standards, horrible customer service. Had house built by Lenape, have since had multiple problems including shingles and siding coming off, 2 window panes releasing gas and fogging up, and driveway deteriorating and falling apart (driveway was poured .5" in areas when standard is 2"). That is not including out of square doorways, poor insulated exterior walls, out of level concrete in basement, duct work leaking by in areas 10"x16" that were never capped.
David was awesome to work with. Very patient and made us laugh the whole time. Anytime we had questions, he was there. Very hard working man! It was a pleasure working with David Hilliard.
Top notch customer service, helped me greatly through the process of purchasing my first home.
I just recently signed a contract with this builder to have my first home built. Upon walking into the sales office I was greeted by David Hilliard. He is super outgoing and took us to view different model homes in our price range. After viewing the homes I was sold. The standard features you get with these homes are great. David worked hard to get us where we needed to be for our price range. Before the contract was written up he made sure everything I wanted was accounted for. He is always professional with a big smile on his face. I was extremely nervous going into signing the contract. During the contract signing I met with David and the president Ed. The process could not have went better. After signing we just sat and talked about what to expect, and I was even given advice given this being my first home. The builder was very honest and I appreciate that. Since signing the contract I have remained in contact with David. Can’t wait for the house to be finished. I have no doubt that I will be satisfied with the end result
Lenape Builders Inc is a US General Contractor based in Middletown, Delaware. Lenape Builders Inc is located at 700 Ash Blvd, Middletown, DE 19709, USA.
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