Very great experience! The gentleman who helped us check out was so friendly and polite! And the girl in the baby section was so absolutely sweet & helped me shop for baby clothes. Best customer service I've ever had!
I've been to different Kohl's several times over the years in various locations across the United States. However, if this were my first visit to Kohl's it would be my last visit to any Kohl's location.
A great experience. Judy was the most pleasant person I have meant in this industry. She had a beautiful smile to be so early in the morning, she seem to like her job, going out of her way to help me with my bags. This is what an excellent employee should be. Give her a title and a raise and have her teach some of those other employees you keep hiring. Thanks Judy.
When I visited the register area to check out, the line was mildly long but not excessively busy, yet the staff at the registers (2) moved slowly and should have requested register help well before they did. To put this in perspective, When I arrived in line I was the 3rd customer of 3 customers. Before I was called to a register I was the 3rd of approximately 12 customers.
If you've ever visited a Burlington Coat Factory, this Kohl's store will make you feel like you've walked into a Burlington Coat Factory, not Kohl's Department Store.
I'd rather drive up here than go to the one in Dover. So I guess that's a good thing. 4 star. Good clothe.
I was happy to see a sale on men's slim fit and athletic fit dress shirts upon entering the men's section, but I quickly became frustrated. All of the shirts were put anywhere regardless of style, fit type, color, and size. Simply finding a 16.5 neck 35/36 shirt became near impossible. Fit types classic, slim, athletic, and oxford button down were mixed together with different manufacturers/designers, and colors. After about 10 minutes of trying to find something that would work for me, I decided to give up on finding a shirt.
Upon entering the store it appeared like any other Kohl's department store, clean, good lighting, and etc. The problem occurred while shopping for a few items. I needed 2 items, a belt and a dress shirt.
Locating a belt resulted in the same frustration, nothing was categorized. Belt styles and sizes were all mixed together without regard to any organization. It was as if their Merchandising department decided to put items anywhere because they were busy. Eventually I found a belt after searching through many belts.
Great selection at affordable prices. Much needed store for this town. I was so happy when they opened this store.
Kohl S Middletown is a US Department Store based in Middletown, Delaware. Kohl S Middletown is located at 601 S Ridge Ave, Middletown, DE 19709, USA.
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