they will not communicate pricing ahead of time to help you figure out if you can afford care in emergency situation like a chipped tooth. instead, you invest no less than 30 minutes to find out prices.
very deceptive. had to make no less than 10 phone calls for their office to confirm insurance. did services without explaining the purpose. Ignored medical needs and restrictions to meet their needs of creating a data collection to provide extra services.
I could not have been more pleased with the staff at Delaware Smile Center. After completing a cosmetic dental make-over of 6 month braces, implant, and cavity care I finally have the smile I have always wanted. I cannot say enough nice things!!!! I highly recommend this practice for all dentistry needs.
Whenever I have an issue (e.g. insurance, scheduling), the office staff takes care of it promptly. I have recommended DSC to all of my friends and family.
Delaware Smile Center is awesome! My son has been going there since he was a toddler. The dentist and the hygienists are so caring! They provided such great education to my son and me. After we were done with the cleaning, he received a hand-written note in the mail from the staff asking how he was, which I though was so sweet. They really seem to care for their patients. My son ended up having a few cavities, which required a couple visits. At each visit, Dr. Usmani was so calming, reassuring and, most importantly, efficient. Fillings for a young child can be scary and traumatic, but he tried so hard to keep my son at ease while doing the procedure in a timely manner. He had wonderful results.
I absolutely loved Abby and Dr. Usami. However I was very disappointed to find out that I was unable to get my work done in multiple sessions, something that would have been more cost effective. Instead I was made to feel like I had no option but to invest more than $6000 up front to have all work completed at once. For a patient who hates the dentist, because I feel it is barbaric and expensive, I was truly hoping for a different experience. Rather than to be ridiculed for not having immediate finances or willing to take out a LOAN. Not to mention I was supposed to be prescribed a special mouth wash which was not called in to my pharmacy . I wonder if this was because I wanted to enhance my smile in several sessions as to maintain my home rather than take out a second mortgage to pay for dentistry. I truly was hoping for a phenomenal experience but JEN ruined it. I was really hoping to have a positive experience. Abby went above and beyond to make me feel comfortable. Unfortunately I will be getting a second opinion. Thanks.
I, myself, went to Dr. Sophia Usmani for my orthodontic care. Dr. Usmani is so bright, knowledgeable, helpful. She does a great job of explaining what is going on and walks you through the best option for you.
as an update to my ordeal with this scam office I have now been charged nearly 100.00 for a consultation I did not ask for and that was neglectful as a person with a recent traumatic brain injury. money is the bottom line not patient care
Can't say enough about my experience here, I went somewhere else before and had a terrible experience where the staff was rude and the doctor was rushed. I noticed a couple of black spots on my back teeth where I was having pain and the last dentist said nothing and spent less than 10 minutes with me before I got my cleaning. I felt like I needed a second opinion and ended up seeing Dr. Usmani. He must have spent at least an hour with me. He was very thorough, and had great bedside manner, the staff was equally thorough and kind. Turned out that those black spots on my sensitive teeth were cavities. He ended up placing cosmetic fillings there. It was quick and painless.
Delaware Smile Center is a US Dentist based in Middletown, Delaware. Delaware Smile Center is located at 201 Carter Dr, Middletown, DE 19709, USA.
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